ClickSoftware EOL: Dec 2026

Your dispatcher
never calls in sick.

Shiftmeld is an AI agent that schedules, dispatches, and optimizes your field service workforce autonomously. No human dispatchers. No missed SLAs. No 3am phone calls.

24/7
Autonomous scheduling
<30s
Real-time reassignment
0
Human dispatchers needed
How it works

Feed it your jobs. It runs your day.

01

Ingest

Shiftmeld connects to your job queue, technician database, and SLA rules. It learns your constraints: skills, certifications, territories, drive times, priorities.

02

Optimize

Every morning it builds the optimal schedule. Throughout the day it continuously rebalances: cancellations, emergencies, call-outs, traffic. No human intervention.

03

Dispatch

Technicians get their next job automatically. Customers get accurate ETAs. Managers get a dashboard that shows reality, not guesses. SLA compliance goes up. Costs go down.

The difference

Software vs. Employee

Traditional FSM Software

  • Dashboard that helps humans schedule
  • Dispatcher manually reassigns on call-outs
  • SLA tracking is reactive
  • Optimization runs once per day (if at all)
  • Scales by hiring more dispatchers

Shiftmeld AI Agent

  • Autonomous agent that runs dispatch end-to-end
  • Instant reassignment, zero human lag
  • SLA risk predicted hours in advance
  • Continuous optimization, every minute
  • Scales by handling more complexity, not more people

The last dispatcher you'll ever hire.

Field service is the backbone of the physical economy. Millions of technicians keep infrastructure running every day. They deserve a scheduling system that's as smart as the work they do. Shiftmeld is that system.